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Our Story

You make the memories, we make them last forever.

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Celebrating 40 years

Family Owned and Operated since 1983

At Mackays Family Jewellers we have been crafting exquisite jewellery and creating cherished memories for over forty years.

As a second generation, family-owned business, we understand the importance of commemorating life's special moments. We take immense joy in assisting you in bringing your vision to reality. Our speciality lies in our exceptional custom design services, where we collaborate closely with you to craft personalised pieces that reflect your unique style and story.

Whether you are looking for a one-of-a-kind engagement ring, a stunning necklace to celebrate an anniversary, or a meaningful heirloom pieces to pass down through generations, we are here to make your jewellery dreams come true. We believe every piece of jewellery tells a story, and it is our mission to ensure that each customer receives exceptional service, unparalleled craftsmanship, and a lasting symbol of love and joy.

Let us help you create a timeless treasure that will be cherished for a lifetime and beyond.

Mackays Family Jewellers

The Mackay Family Jewellers Difference

Diamond Experts

Speak directly to our talented craftsmen and gain expert advise from their extensive diamond and jewellery knowledge.

Exceptional Custom Design

Our design, remake and remodelling service is one of the finest in Australia, backed by generations of experience and modern state of the art equipment, including CAD technology.


Our Promise

We’re proud of our reputation for providing quality jewellery of the highest calibre. In fact, we’re so confident of the quality and workmanship of our jewellery, every item in our collection carries our unique guarantee. Our guarantee ensures you have selected the finest quality and value for money, covering any manufacturing faults and is conditional upon us making free inspections every six months over the guarantee period. Please visit us instore for further information.



As a collective of passionate creatives and craftspeople and lovers of sparkly things, we’re dedicated to the time-honoured art of jewellery making. Precision and integrity is at the heart of what we do, crafting truly beautiful objects to last a lifetime and beyond with the ultimate care and consideration for every part of our creation process. We’re embracing sustainability as a continuous journey - for our industry, our place and our people. Through transparency, traceability and an ethos of genuine care we’re building progressive solutions to make our planet a better place.